Support
Stuck on a level, found a bug, or have a question? Here’s what usually helps, and how to reach us. The rules and controls are in How to play.
Write to us
Tell us your device and the level you’re on.
Playing
I’m stuck on a level.
Tap the lightbulb for help. Run solution shows the robots solving the level without showing the program, for 5 stars. Show solution puts the program in the editor, for 10 stars, or 5 more once you’ve run it. Each level you solve earns a star, and you only pay once per level.
“Too many instructions!”
Every level has an instruction limit, and the game counts your instructions against it, as in 4/5. A longer program still runs, but the level only counts as solved once the program fits.
Can I go back to a program I tried earlier?
Yes. The history button lists the programs you’ve run on the level. Undo and redo work in the editor too.
Purchases and progress
A star pack didn’t arrive.
Star packs are added to your stars as soon as Apple confirms the purchase. If yours didn’t show up, write to us with the date of the purchase. Refunds are handled by Apple, at reportaproblem.apple.com.
Do I need to buy the game again for my Mac or iPad?
No. One purchase covers iPhone, iPad and Mac with the same Apple Account.
Is my progress synced between devices?
No. Progress is saved on each device you play on. Restoring a device from a backup brings its progress back.
